Terms of Sale
All merchandise is offered subject to availability. 

Shipping & Delivery
Most orders received by 10:00 AM are shipped the same day.  Most are shipped by United States Postal Service Priority Mail.  See "Shipping" for details.

Minimum Order / Back Orders.
Our minimum order is $20.00, exclusive of shipping and handling.  Most orders are filled completely, but from time to time we do run out of stock.  In such case, a non-shipped item will be backordered, unless the backorder fails to meet our $20.00 minimum. 

All prices are in US dollars and are subject to change without notice.  Allow two weeks for checks to clear prior to shipping merchandise.

All orders must be prepaid. 
 We accept all major credit cards. 

Payment by Non-US Customers
We cannot accept checks drawn on non-US banks.  Overseas customers are advised to pay by credit card, or by International Money Order, payable in US dollars, available from your local post office

Sales Tax
All orders shipped to Virginia are subject to 4.5% sales tax.  This tax does not apply to orders shipped to other states or other countries.

Guaranteed Delivery
We guarantee the safe delivery of all merchandise.  If you fail to receive your order or if arrives in damaged condition, we will replace it absolutely free.

Manufactured Goods
We guarantee all manufactured goods against defects in materials and workmanship.  If you ever receive a defective item, let us know and we'll replace it. 

Natural Items
All nature-made items, such skulls and skeletons are subject to natural variation and minor defects. 

Special Orders
Merchandise ordered specifically for you may not be returned.  This generally applies to hand made anatomical models, hand-made airplane models, real human skulls, etc, and (b) large quantities of any one any item.